Success Stories

The Best in New England Office Technology

We know we provide the best in print technology, document management and cloud services here at A&A Office Systems, but we have to admit that we’re a little biased. Which is why we also think it’s a good idea to let our customers speak for themselves! We’re proud of our award-winning service and our consistently high Net Promoter Score, and we’re thrilled to share what folks have to say about A&A.

Your IT team is incredible and terrific to work with. They are responsive, professional and so helpful.

Non-profit, Middletown, CT

Your customer service is beyond ordinary.

Town employee, East Hampton, CT

I am extremely happy to report not only did we start saving money the first month of our contract, we continue to save and expect savings to grow quarterly...

Auto parts dealer, Middletown, CT

The migration process was extremely quick and went much smoother than we could have ever expected. Cloudsmart got most of the work done in less than a week and was extremely helpful...

Oil and Natural Gas, North Haven, CT

[Rick] helped me solve a printer problem I was having and took the time to educate me so I can "solve the problem" next time. I appreciate his patience and understanding.

Group Home, Hamden, CT

You guys get a 100% score from me and perhaps in Webster’s Dictionary, after the listing for “Customer Service” it should be defined as 'see A&A Office Systems for Excellence.'

Brokerage and Property Management Firm, Hartford, CT

It is the service after the sale that is my gauge to the value of any contract. You have always been there to stand behind any product, warranty, service plan. Your response is second to none.

Trustee, Church, Woodbridge, CT

...the Printsmart program...has saved me a lot of time.

printsmart customer, Hartford, CT

When the machines need fixing or maintenance, A&A has not only delivered timely support, they are always friendly, punctual and efficient.

IT Manager, Hartford, CT

I'm happy to recommend the equipment and services of A&A Office Systems.

Information Technology, Hartford, CT

It is always a distinct pleasure to call your company. Everyone is so very pleasant and helpful, not to mention that the service received is unfailingly prompt, courteous and very professional!

Executive Assistant, Manchester, CT

It is always a pleasure to call your company. The service received is always prompt and professional...

Branch Manager, Financial Services, Southport, CT

Thank you for a terrific job you performed on servicing our copier...Your promptness, good work, and great attitude should be commended.

Administrative Assistant, Suffield, CT

Just wanted you all to know that in a world of complainers, how pleased I am with your company!

Director, Easton, CT

Thank you for sending Chris to my rescue... He's a gem, so polite & neat... always checks the system head-to-toe... we could use a lot more people like Chris in this world.

Executive Assistant, Hartford, CT

It is always a distinct pleasure to call your company. Everyone is... pleasant, helpful... the service received is unfailingly prompt, courteous and very professional!

Executive Assistant, Manchester, CT

It was a pleasure working with you in the leasing of our firm's new copier... is working well and more than exceeds our expectations. Your expertise and patience were greatly appreciated.

Legal Assistant, Law Firm, Branford, CT

I wanted to thank you for the outstanding service Brien Anderson gave us yesterday. I called you in a panic...I then told you we had a huge print job that we needed to do over night and you said you could have someone come out this am... Well that didn’t happen. Brien came in late Tuesday night and fixed our copier and saved the day for us. We were able to do the print job overnight and on schedule. I think this goes above and beyond exceptional service. We called you late in the day and A&A was able to send out Brien even though we didn’t expect him till the am. Thank you so much.

Chamber of Commerce, South Windsor, CT

...thank you and your staff for the outstanding service we received to connect our new PC's to the copier/printer... Patrick Muli was very helpful getting the ball rolling... Ted Doolittle... went above and beyond in providing technical support...

Reverend, Church, Niantic, CT

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